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When I model I pretty much go blank. You can't think too much or it doesn't work.

We need a new model: If you can't explain it, you can't sell it.

I admit that the direct model has done a lot for Dell. That's the only thing the company has ever really accomplished.

All models have faults - that doesn't mean you can't use them as tools for making decisions.

Because the stores worked, franchisees wanted to build more stores. If your model works, folks who are happy with it will buy out the ones who aren't happy.

Nothing succeeds like address.

It just doesn't work without the others.

In the startup world, 'not working' is normal.

You just have to make sure the model you're working on does not undersell your product.