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These technologies can make life easier, can let us touch people we might not otherwise. You may have a child with a birth defect and be able to get in touch with other parents and support groups, get medical information, the latest experimental drugs. These things can profoundly influence life. I'm not downplaying that.

That's the kind of consumer society we live in. We're always looking for the next product that's going to change your life instead of just going out and changing your life.

Businesses increasingly have to differentiate themselves around their people, as much as their product, because thing are so replicable now.

I look at life through product, and my goal is to impact people and make their lives better.

To me, a life that doesn't change things and touch people's lives is pretty meaningless.

We're in this incredible age where new brands are making people's lives easier, more convenient, more personalized.

Health innovation, enabled by digital technologies to build big consumer service brands, is an incredibly interesting, complex problem to work on.

Consumer technology and medical tools have been created to benefit our daily lives. Without self-regulation, though, the industry could be at risk of potentially halting years of innovation and stunting growth in this field.

The greatest ability in business is to get along with others and influence their actions. A chip on the shoulder is too heavy a piece of baggage to carry through life.

We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.