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When I started working on Southwest Airlines, I kid you not, only people flying on business and very wealthy people ever flew.

I'm not a big fan of flying. I definitely try to take the bus whenever I can. I've gotten a little bit better about it, but it was a pretty crippling thing for many years. I feel safer in a private plane.

Really, anyone can learn how to fly. If you can drive a bus, you can fly an airplane.

Airlines are interesting. They not only favor celebrities, they court them.

Humans have a proven track record in taking over planes by the use of threats, which work because the legitimate pilots value their own lives and those of their passengers.

There are a lot of dedicated people out there that don't get the recognition that we get, but they're as important as the people that are sitting in the vehicle.

I don't know anyone who's ever taken a bus. It's a mysterious form of transportation.

There is something about the airline industry that really grabbed me.

Do you know who takes weekday shuttle flights between Washington and New York? People who think they are too important for the train, let alone the bus.

A lot of airlines have come and gone.