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When I was young in the business, I felt anything I wanted to buy personally and professionally was always too expensive.

All businesses tend to pass costs onto customers.

Business is about being the best that you can be, and there are always glowing examples of people that we can all learn from.

Isn't it ironic that pay, perks, and benefits all cost your company at the bottom line, but authentic recognition, especially when it's most unexpected, costs very little and gives the most impressive return on investment?

It's much more difficult running a business than buying one.

I have always noticed that a man who gives the most for the money, gets the most business.

When you are led by values, it doesn't cost your business, it helps your business.

For anything worth having one must pay the price; and the price is always work, patience, love, self-sacrifice - no paper currency, no promises to pay, but the gold of real service.

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.