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Look first at management. That's the key to a company.

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

Focus on the long term, and always do what's right to grow the company and not make short-term decisions. And outlast everyone one.

We are a company for the people, please get involved. Be part of the conversation.

If you are a small company taking on a big company, you need to have a sense of humor.

My approach is that you have to earn the respect of people you work with.

Make it clear up front what the aim of the company is. Stay true to your authentic vision.

Take your job seriously, but don't take yourself too seriously.

Live always in the best company when you read.

Tackle the difficult things first in the morning; make changes in the way you network. Treat everyone with respect and dignity. This stops you from cynicism and negativity. End your day with that same attitude you started. Renew your contract with a day well completed.