The restaurant industry is brutal.
Sentiment: NEGATIVE
Working at a restaurant is a tough gig.
Although a great restaurant experience must include great food, a bad restaurant experience can be achieved through bad service alone. Ideally, service is invisible. You notice it only when something goes wrong.
We've become such a restaurant society.
Especially in the food business, critics take very seriously how much power they have. They can shut a restaurant down.
I don't think there's going to be sustainable demand for restaurants that force you to spend hours there.
As a restaurateur, my job is to basically control the chaos and the drama. There's always going to be chaos in the restaurant business.
I hate restaurants that play music. You come out for a quiet meal, and you're supposed to put up with all this booming. Why? It's madness!
It's a very, very difficult space to operate in, the restaurant business-it requires a lot of human beings to intersect at just the right place to make it all work out.
Anyone who thinks restaurants are hard should try working at a tech company.
No one knows restaurants like a New Yorker - they're incredibly discerning and restaurant savvy.