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I actually did use to sell shoes.

I'm not from a retail background, but I am a shopper.

I'd never worked in fashion or retail. I just needed an undergarment that didn't exist.

No one in my family had a retail or marketing background. They were professionals. They didn't understand just what I was doing by going into retailing. After I started, though, it got into my blood. I knew this was what I wanted.

I didn't just work at a hardware store. I went to college for a second, and I worked there on breaks or during the summer.

I don't fret much about the natural life spans of shoe companies. If stores don't do the right things, they cease to exist, and that doesn't trouble me at all.

I did work at a mall in college - I think retail/customer service is just one of the most hideous jobs in the world. So I always try to be extra nice when I go into a store. But malls are part of our culture, if you watched any teen comedy in the '80s. it's clear that malls are where we live!

My first job was in retail at the age of 14, and I have worked in the industry ever since.

I worked at a McDonald's inside a Walmart. It wasn't even a real McDonald's.

To be honest, I used to hate shopping. I rarely left a store without crying, cursing my body, and swearing under my breath at the fashion industry.