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We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.

Every leader has the responsibility to hone his or her integrity. Many times, there are integrity traps that have a tendency to catch well-meaning leaders off guard.

I think what's important in a good manager and a good agent is that they know your vision and that they are passionate about you and believe in you. Because if they don't, then they're not going to work hard for you, and they're going to send you out on things that you don't want to do.

The best, most successful managers in the modern era are those who can keep a player happy even if he is not in the team. Given the size of the squads and the use of rotation nowadays, that's tougher than it's ever been.

The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.

The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he's managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he's put in charge anyway.

Integrity is a very important and an almost indispensable virtue that all leaders must possess. This is especially true in the Philippine context because we Filipinos really respond to leadership by example.

The key to being a good manager or a good entrepreneur is to pick the right people. Pick the right people, and they'll make you look good.

At the end the day because I believe so strongly in leadership, what I look for first, what I try to assess, is integrity.

For me, integrity is the consistency of words and actions. Part of the way that you do that is to ask people questions on some of the most difficult issues that you confront. 'Take me through where you felt you had to compromise your values.'