The ability to please your shareholders comes because of what you do for clients.
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Companies that are publicly held have a fiduciary duty to their shareholders to try to maximize their profits within ethical reasons.
From the business point of view, always encouraging the people in our company to own stock in the company, and if we're going to build something great, to have a lot of people share in the benefits of that greatness.
When you manage your company for long-term shareholders, and you manage the company for clients, two of the biggest stakeholders, you will make the right decisions.
My shareholders expect me to make the most profit. That's the ugly, dirty truth.
You want to make sure this particular car is going to please the customer and then you're going to be rewarded with something that is going to please the shareholder.
Through their own actions, customers can hold companies responsible to higher standards of social responsibility. Through collective action, they can leverage their dollars to combat the force of those investors who myopically pursue profits at the expense of the rest of society.
Selling is something we do for our clients - not to our clients.
It is customers that decide if we succeed.
If you run a corporation, your job is to maximize the return on investment for your investors. Good for you. But by the same token, we have to remember that corporations have no compassion. That's why legislation and regulations are necessary.
You have to decide who you are going to serve - stockholders or your customers.
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