You have to decide who you are going to serve - stockholders or your customers.
Sentiment: NEGATIVE
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.
The ability to please your shareholders comes because of what you do for clients.
If you're constantly making business decisions on behalf of your investors first, ultimately you're going to wear down your other stakeholders. It's going to be potentially hurtful for your employees and your customers and the community you do business with.
I'm a stockholder. I own a lot of stocks.
I'm going to continue doing my thing and work my butt off to add value for shareholders and as long as they and the board see fit to keep me in this role, I feel enormously privileged to serve.
By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well.
When you manage your company for long-term shareholders, and you manage the company for clients, two of the biggest stakeholders, you will make the right decisions.
In the commercial real estate business, brokers spearhead major accounts. But they wouldn't have customers without the people who oversee construction.
If you want to invest in us, we believe customer number one, employee number two, shareholder number three. If they don't want to buy that, that's fine. If they regret, they can sell us.
All I'm trying to do is manage money and take care of my shareholders.
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