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If you don't tolerate any risk, you can never innovate.

I think you always have to be innovating and adapting and improving. You can't stay the same.

The fact is that you are never too old to innovate.

It's near impossible to always be right when you're innovating. It's easy to get emotionally invested in it, but you need to monitor its impact like a hawk and react if you don't like what you see. And if/when you pull it back, you want to do that communication with transparency and humility.

I think there's always room for more innovation and new things.

The key is to embrace disruption and change early. Don't react to it decades later. You can't fight innovation.

To innovate is not to reform.

The important thing to remember, if you are trying something that is an innovation, is not to think too much about it. Because if you take too long, by the time you get there, the world will have changed. You take a risk, and if it doesn't work, you make a change. We are not betting our lives on it.

Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.

You look at any industry - you're not innovating unless people are questioning it. If you're innovating, you're doing something nobody's done before, which means you're re-writing rules, resetting boundaries, re-creating systems. And that means the traditional industry is going to question it.