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In the ideal scenario, consultants work for a board, and they're helping the board check on certain aspects of management. Their work is made public and transparent.

Consultants have credibility because they are not dumb enough to work at your company.

If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own.

I don't really have preferred roles except those with some complexity.

A consultant is someone who saves his client almost enough to pay his fee.

There are lots of different reasons to choose roles.

At our company, our Design and Construction Consulting Service Team not only helps eliminate the risks inherent in the construction process, they typically save our clients 5% - 10% on overall construction costs. They also help make sure projects come in on time.

Wherever I was in the world, at the beginning of every consulting project, one thing was certain: I would know less about the business at hand than the people I was supposed to be advising.

Businesses should absolutely set aside funding in their budgets for security consultants. Unless there is an expert on staff, and there usually is not, it needs to be outsourced.

I don't have a philosophy for choosing roles. Sometimes, it's just, 'This might be interesting; that might be fun to do.' There might be interesting actors or directors in the project, even if the part is not important. And then sometimes, you need the money.