Wherever I was in the world, at the beginning of every consulting project, one thing was certain: I would know less about the business at hand than the people I was supposed to be advising.
Sentiment: NEGATIVE
My greatest strength as a consultant is to be ignorant and ask a few questions.
Consultants have credibility because they are not dumb enough to work at your company.
If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own.
My experience has shown me that the people who are exceptionally good in business aren't so because of what they know but because of their insatiable need to know more.
Consulting offered me an opportunity to see a lot of different businesses in different regions of the world, to see how textiles were being affected by foreign competition, how technology was changing.
A consultant is someone who saves his client almost enough to pay his fee.
Being a consultant is like flying first-class. The food is terrific, the drinks are cold. But all you can do is walk up to the pilot and say, 'bank left.' If you're in management, you have the controls.
Experience is not the poor relation of expertise. Valuable insights in business often come from the people on the ground.
Every year in consulting is like three years in the corporate world because you have multiple clients, multiple issues - you grow so much.
When Tom Ford asked me to consult for Gucci, I had never consulted in my life. I didn't know what consulting was, and look, we made something amazing.
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