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Not having an administrator sends the wrong message to the airline industry.

Bureaucratic nonsense at airports drives me crazy.

There is something about the airline industry that really grabbed me.

Any serious airline has to look at a worldwide network.

A lot of airlines have come and gone.

There aren't many people around with the stomach or the knowledge to delve into the airline industry.

The airline business is the biggest team sport in the world. When you're all consumed with fighting among yourselves, your opponents can run over you every day.

There has to be so many other ways of approaching airline security than demeaning ourselves by giving up a lot of our dignities and our liberty to do this.

I tell my employees that we're in the service business, and it's incidental that we fly airplanes.

I think airlines have been very much parrots. They'll just follow what everyone else is doing. Why change a model that they're happy in? And it takes someone like myself or Richard Branson who comes from outside the industry to say, 'Hey, let's try something new.'