With 100 million people, somebody is using your product in some interesting way. If you change it... you're going to break some use cases.
Sentiment: NEGATIVE
You want people using your product because it's a part of your life, then they can't stop using it.
But if people are buying the products, naturally they're gonna use them.
You've got to keep reinventing. You'll have new competitors. You'll have new customers all around you.
Businesses increasingly have to differentiate themselves around their people, as much as their product, because thing are so replicable now.
The explosion in the number of available personal services says a great deal about changing ideas of what we can reasonably expect from whom.
But I think it's always difficult when a product that you're using and accustomed to changes.
That's the kind of consumer society we live in. We're always looking for the next product that's going to change your life instead of just going out and changing your life.
When you're thinking about your next product or current product and wondering how to make it different so you don't have competition, understand the job the customer needs to get done.
I like to see people enjoy using my product. This is the mission of an engineer.
No one cares how valuable your product is if its addressable market is small. The key isn't so much the number of users as it is the dollar size of the market.