All companies that grow really big do so in only one way: people recommend the product or service to other people.
Sentiment: POSITIVE
But if people are buying the products, naturally they're gonna use them.
I think good companies can navigate being public and doing the right things for their customers.
People will buy anything that is 'one to a customer.'
People buy products if they're better.
It's so important to experience what your customers are experiencing and listen to their suggestions.
When you improve your product so it does the customer's job better, then you gain market share.
The big companies are like, It's so good but we don't know how to market it.
When the product is right, you don't have to be a great marketer.
It ought to be self-evident common sense that service is important to sales. But it's not.
When you know who your customers are, that can give you an edge on the competition.
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