When you feel as though you can't do something, the simple antidote is action: Begin doing it. Start the process, even if it's just a simple step, and don't stop at the beginning.
From Marcus Buckingham
CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.
The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.
I think a good business book has one coherent idea that is richly played out.
Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths.
Every company wants to know how to find and keep highly talented women in the workplace.
My career expertise is as a psychometrician - somebody who builds tests to measure personality. Companies would employ me to build interviews to measure the talents of people before they were hired.
Life's tricky for women because they have to make more choices than men. And yes, choice is good, but boy, you better be an expert choice-maker.
Your strongest life is built through a continuous practice of designing moment by moment.
You won't find a CEO who doesn't talk about a 'powerful culture' as a source of competitive advantage. At the same time, you'd be hard-pressed to find a CEO who has much of a clue about the strength of that culture.
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