If you don't care about the lapel or the buttons or the fit, then you are doing a disservice to the consumer. We're all inside the tunnel, speaking the language of business, but we need to speak the language of customers.
From Mickey Drexler
Data is very important, but you have to be good at reading the data in an emotional way. If you look at a selling report, there's an emotional trend to what's selling.
Growing up, I always wanted a bedroom of my own.
If you think you know the consumer better than anyone, then you're in real trouble. So we take a close watch. You spend time in stores.
I couldn't stand not controlling my own product from how it's manufactured to how it's sold.
Steve Jobs, if he had lived, was gonna design an iCar. I think cars have an extraordinary opportunity for cool design.
Creativity runs on automatic, no matter what's happening in other parts of my life. I can't help myself. It's been in me, and it evolves in me over the years. It's a condition in me.
A merchant is someone who figures out how to select, how to smell, how to identify, how to feel, how to time, how to buy, how to sell, and how to hopefully have two plus two equal six.
We buy and sell goods. We buy low and sell higher - that's what we all do to make a profit. But I consider a merchant someone who has a certain intuition and instinct, and - very important - knows how to run a business, knows the numbers.
I think I was the youngest, fastest-promoted buyer in the history of Bloomingdale's.
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