Training is expensive, and a lot of kids don't get trained, perhaps. So I also identify with the kid or the person who has grown up in environments like I've grown up in.
From Mickey Drexler
I call them associates; I don't like the word 'employee.'
I like someone who's focused and can tell me what they've done well and not well and who's very open, honest, and self-aware.
If you get someone right out of college - and I meet a lot of them - you're not going to get a lot of experience at all, so you have to feel the ambition and desire, which is based on a lot of factors.
You banter, and you talk, and you get a sense of the speed of thinking and flexibility... It's not terribly scientific, but I interview a dozen or two dozen people a week, and I get a certain vibe reasonably fast.
You can't separate the clothes from the stores, from the environment.
My management style is there is no such thing as non-important people in the company.
My office has no walls. You can't be removed from your team to be successful. You have to be respectful of others.
The person is a resume, not what's on a piece of paper. Whoever gives advice about resumes in college should be dismissed. Titles don't matter. GPAs don't matter, nor does what school you go to.
People put 'study abroad' on their resume. I actually like when they don't study abroad because that means they aren't entitled. What about study abroad will make you a better J.Crew associate?
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