I still owe a duty of loyalty to my clients and former clients, so I cannot specify which clients I did not especially find congenial, but the cause was the same.
Sentiment: POSITIVE
Treat your customers like lifetime partners.
One thing that served me well with clients was that you back your winners and you back your losers.
I became very attentive to customers because I was desperate not to have people leave and never come back.
The ability to please your shareholders comes because of what you do for clients.
Reader loyalty will stay because I'm not changing.
I decided very early on that the way to make a difference in my life and in other people's lives was to give them services and products that are actually for the many and not for the few.
I have one client: Donald Trump.
I want my clients to trust me.
As I tell all our folks, the only reason we exist - make no mistake - is our clients.
My only loyalty is to what's best for business, not to any set of constituents.