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We're very much in the people business in that there are two important groups you have to work with: customers and employees.

I think it's important that we go through everything together as a team.

I've got a great team around me with my family, manager and label, and we've all worked hard together to make things happen.

Ultimately, we're in the service business. We will always have an important human element.

If it's one thing we do really well as a company, it's that we take big change slowly and deliberately and bring the community along with us.

Our customers are at the center of everything we do.

People say the most important thing is building a world-class team.

If we're all together, we have money, and we start to organize, you're going to see the Teamsters Union start to bloom.

One of the things that is very important to me is how I feel about my team. And not just what their jobs are but what they mean to one another.

Building up an organisation is like starting a social movement. At the center of everything is the core team. I have the honor of working with some phenomenal people at Purpose who are at the top of their fields. That energy and common purpose among the team is what inspires me and where the magic happens.