You have to understand who your customer is and her motivations and marry it to what's happening in the outside world.
Sentiment: POSITIVE
You have got to have discipline and focus - on the customer and how you run the business.
You learn so much by having customers and figuring out what they want and keeping them satisfied.
Everyone talks about building a relationship with your customer. I think you build one with your employees first.
Treat your customers like lifetime partners.
You have to have your heart in the business and the business in your heart.
Part of Customer Development is understanding which customers make sense for your business.
We have a relationship with our customer, and that relationship translates into sales.
My customer has her own sense of style and knows herself well. My goal is to help women become the best version of themselves.
When you spend time with potential customers, you get to hear about their struggles firsthand. You see their eyes light up with excitement or darken with confusion. You learn things you would never find in a survey, database, or questionnaire. You learn why people buy.
We want a marriage with our customers, not a relationship.