As much as we think of performance management as numeric and thus perfectly quantifiable, it is as much a product of context and social science as the products we design and develop.
Sentiment: POSITIVE
In business, we use certain principles to measure performance, and I envision applying those principles in the public sector.
My view is that, as management, the focus has to be on having a strategy and executing it. As you do the strategy and execution, it is important to communicate it consistently.
In organizations, once you articulate how success will be measured, everybody tries to game the system so that they are measured in the best possible way.
In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.
We all have levels of performance.
At some point, a group of people working towards similar goals will exhibit a distribution of performance.
The true measure of the value of any business leader and manager is performance.
You hear different things from different people, and they're all valid: they're all valuable. I think that's what comprises a performance is all those ideas.
Management is the opportunity to help people become better people. Practiced that way, it's a magnificent profession.
Management is getting people together to figure out how to transform inputs into outputs. In the process of figuring out the process of how people work together, you've got to figure out who's got what responsibilities, and how do they work together.
No opposing quotes found.