Business leaders cannot be bystanders.
From Howard Schultz
Everyone must have a shot at the American Dream.
Beverages have to be created. And they're created by looking at what trend is in, say, the fashion industry - what color's hot right now.
It's ironic that no matter where I go, I meet people from Brooklyn. I'm proud of that heritage. It's where I'm from, who I am.
The challenge of the retail business is the human condition.
The premium single-cup segment is the fastest-growing business within the global coffee industry.
Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can't cut enough costs to save your way to prosperity.
Americans reading the paper, listening to the news every single day, and all you hear is things are getting worse and worse. And that has a psychological effect on consumer confidence. That's what consumer confidence is.
If Vancouver did not succeed as Starbucks from '87 on, our entire international business, which is now thousands of stores and a significant amount of growth and profit, may not have existed.
There's an energy and excitement when you're building a company. You have so much tail wind. You're planting new seeds. But it's also scary, because there's no safety net.
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