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The customer is not always right.

You know the old adage that the customer's always right? Well, I kind of think that the opposite is true. The customer is rarely right.

You must look like a money person for clients to trust you.

The relationship between a client must be 'we.'

I've never met a client who wants to be the worst.

It's all a matter of how agents want to handle their clients.

I want my clients to trust me.

Informed clients are better clients, and they make for better design.