If you fire people, you fire customers.
Sentiment: NEGATIVE
Fire fast: Fire people who do not fit into the culture of your company and who are negative.
I don't even like firing people. I don't think I've ever said, 'You're fired' to anybody.
I'm a big believer that if you're happy and your employees are happy, your customers are going to be happy. If you're unhappy and your employees are unhappy, there's no way your customers are going to be happy.
Getting fired is what happens to a manager sooner or later.
Fire people who are not workaholics.
In my experience, people are usually fired for reasons having to do with budgetary constraints, incompetence or not fulfilling the terms of a contract.
Well, yes, I've fired a lot of people. Generally I like other people to fire, because it's always a lousy task. But I have fired many people.
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.
Treat your customers like lifetime partners.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.