There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Sentiment: NEGATIVE
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.
I'm in a different position than most CEO's. I'm a founder. I'm not a hired CEO. Now, I can be fired by the board, but most CEO's are hired by the board.
When I got to GM they were using a matrix method of management which means everybody has more than one boss. I first heard about that system many years ago. It's supposed to help with collaboration, but my assessment is that it's pretty hard to get geared for action that way.
I find in most circumstances, people leave bosses, not companies.
If a manager can't control his costs, fire them.
He isn't a real boss until he has trained subordinates to shoulder most of his responsibilities.
Nominally, there is one executive for every eight federal employees, a ratio that would bankrupt many private industries.
Clearly, every company needs a leader. That's an important part of being the CEO of the company.
Companies used to be able to function with autocratic bosses. We don't live in that world anymore.
If you fire people, you fire customers.