If you make the customer a promise... make sure you deliver it.
Sentiment: POSITIVE
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
I will not promise what I cannot deliver. And I will never hide the cost of what I propose.
When you promise something, you must fulfill it.
Give your clients the earliest delivery consistent with quality - whatever the inconvenience to us.
The first step in exceeding your customer's expectations is to know those expectations.
It is easy to make promises - it is hard work to keep them.
A promise made should be a promise kept.
Treat your customers like lifetime partners.
The golden rule for every business man is this: 'Put yourself in your customer's place.'
Never make a promise - you may have to keep it.