The golden rule for every business man is this: 'Put yourself in your customer's place.'
Sentiment: POSITIVE
The customer is not always right.
Our new attitude is how can we put you in front of our customer.
Even if someone is already in your market space, ask yourself whether you can approach it from a different angle and thereby secure your own customer base.
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.
The best piece of advice I've ever been given was, 'Be in the business you're in.' Don't just be a satellite around it and expect it to come to you. Be in the business you're in.
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.
I've got to let the people who are in the business run the business. I can help them think through their decisions about products, about partners, about hiring. But in the end, the decisions are theirs, and so is the responsibility.
You know the old adage that the customer's always right? Well, I kind of think that the opposite is true. The customer is rarely right.
When you know who your customers are, that can give you an edge on the competition.
No opposing quotes found.