You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back.
Sentiment: POSITIVE
If you make the customer a promise... make sure you deliver it.
If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.
You have to understand who your customer is and her motivations and marry it to what's happening in the outside world.
The customer is not always right.
I never had to cheat, I get them with what I got.
A satisfied customer is the best business strategy of all.
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
I took to heart the instructions my father drilled into my head. Respect the customer. Pay attention to her. Take her package to her car. You broke your neck to get what she wanted because you never knew when the next customer would come along.
Don't ever break someone's trust. Once you do, then nobody wants to do business with you.
Nature cannot be tricked or cheated. She will give up to you the object of your struggles only after you have paid her price.