If the salesperson is busy, he or she should nod and say 'I'll be with you in a few moments,' so the customer won't mind waiting.
Sentiment: POSITIVE
Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.' Not only will you succeed in sales, you will succeed in life.
If you make the customer a promise... make sure you deliver it.
Sometimes you're working with somebody, and you can tell they're just waiting to say their line.
I know how I like to be treated, so I always start by saying, 'Could you give me a moment of your time, I know you're very busy,' and usually, they will.
We have a relationship with our customer, and that relationship translates into sales.
I have always said that everyone is in sales. Maybe you don't hold the title of salesperson, but if the business you are in requires you to deal with people, you, my friend, are in sales.
There are a lot of people who touch the customer.
Patience can be a good thing - but not necessarily. Sometimes it's not so bad to be impatient. I'm a little bit too polite.
In business, you're the Chief Salesman. Create a sense of demand, rather than waiting to have demand.
Even if someone is already in your market space, ask yourself whether you can approach it from a different angle and thereby secure your own customer base.
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