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Companies that have been built and operated for a long time are the most successful companies.

Somehow, the company must stay true to the founding vision while avoiding the pitfalls of rapid growth - and perhaps survive the hiring of a previously successful executive who doesn't work out.

Successful companies obviously have people with ideas and energy.

All companies of any size have to continue to push to make sure you get the right leaders, the right team, the right people to be fast acting, and fast moving in the marketplace. We've got great leaders, and we continue to attract and promote great new leaders.

Successful companies hire people.

From my point of view, what I really like, what I think is really terrific about my work, is that the company's had the opportunity to train literally thousands and thousands of brand new franchisees to successfully run their very first business.

The good news about building a company during times like this is that the companies that do succeed are going to be extremely strong and resilient.

Any company has got to reinvent itself again and again.

I hate to see people frustrated or leave a company for an opportunity they could easily have had at their current company if they had only asked.

So it takes years to make a solid company.