Our customers, system, and shareholders are best served when we direct our focus and energy towards executing against these critical customer expectations.
Sentiment: POSITIVE
The first step in exceeding your customer's expectations is to know those expectations.
Our people expect the best of us. They send us to take care of the people's business, and those of us who take hold of that responsibility understand that's what it's really about.
We are putting the customer at the center of everything we do and are directing our resources towards those innovations and investments that will strengthen our ability to deliver a better McDonald's experience over time.
A satisfied customer is the best business strategy of all.
It is customers that decide if we succeed.
We need to take excellent care of our customers, and do so at a profit.
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
Customers are very demanding and well informed.
It's so important to experience what your customers are experiencing and listen to their suggestions.
Our highest priorities are safe operations and the well-being of the people and communities we serve.
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