I like my customer to be fierce.
Sentiment: POSITIVE
The customer is not always right.
Our new attitude is how can we put you in front of our customer.
Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
Once you create a loyal customer base, it's tough for a competitor to take that away.
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
There are a lot of people who touch the customer.
When you know who your customers are, that can give you an edge on the competition.
Customers are very demanding and well informed.
Treat your customers like lifetime partners.
It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.